Q: What are my payment options?
We accept payments through Visa, MasterCard, Discover, American Express, PayPal, Google Pay, Apple Pay, Venmo and Shop.
Q: How long does it take to deliver my order?
Products shipped from our warehouse typically arrive in 3-15 days depending on your location. A tracking number will be provided via email or through the Shop app if you are registered with Shop.
Q: Do you ship internationally?
We currently only ship in the United States.
Q: Will my order be shipped in multiple parcels?
Large orders may come in multiple shipments. You can also track your order and multiple parcels (if applicable) through the Shop app.
Q: Is it safe to purchase from the Furrrbulous website?
Furrr sure! We respect your privacy and will never share or sell your personal information to any third parties. Any information collected through the site is intended to be used for your transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology.
Q: Can I change my order?
Please contact Customer Care as soon as possible at firstname.lastname@example.org if you wish to amend your order. We ship items out swiftly so we cannot guarantee any changes will be made but it’s worth a try.
Please note: that any orders that have already been packed or shipped cannot be canceled.
Q: I need help with my order. Who should I contact?
Please reach out to Customer Care at email@example.com.